The ILM Financial Limited website and content cookies - small text files that are stored on your computer or in your browser - to help us to monitor how visitors use our site and allow us to maintain the optimum experience for website users. The website does not store or capture personal information about you when you visit it, it merely records traffic information. This means information about all of our visitors collectively, for example the number of visits the website receives. In order to respect our visitors' rights of privacy, this information is anonymous and no individual visitor can be identified from it.
You can disable and delete cookies by changing the appropriate setting within your browser's 'Help', 'Tools' or 'Settings' menu. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not benefit from features of our site.
We will only collect personal information about you if you send us an enquiry. In order for this to happen, you will need to complete the on line 'enquiry form' or submit your details when emailing us. The type of information being collected for an enquiry will be apparent from the layout of the form, which also tells you how this information will be used.
We take all reasonable precautions to protect our visitors' information, both on and off line. If your personal information changes, please let us know and we will correct, update or remove any information that we hold about you on our active databases. We may however need to retain archive copies of that personal information for legal or audit purposes. If you have any queries regarding the way in which ILM Financial Limited handles data collected from you on this website, please contact us.
Please note that if you communicate with us electronically, including by e-mail, telephone or fax, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure that ILM Financial Limited employees comply with legal obligations and ILM Financial Limited policies and procedures (including our customer relations practices).
Requests for Access to Personal Information
We are happy to provide you with details of the Personal Information, which we process about you. To protect our customers' personal information, we follow strict storage and disclosure procedures, which mean that we will require proof of identity from you prior to disclosing such information. We may charge a small administration fee in relation to any requests for access to personal information. Please direct any such request to the Data Protection Officer, ILM Financial Limited, 1 Woodside Terrace, Glasgow G3 7UY, United Kingdom.
Please help us to keep your Personal Information current and accurate by contacting us if your Personal Information is or becomes inaccurate and/or out-of-date.
- need to advise us of any changes to your personal information, or
- would like any more information about the way in which we collect and use your Personal Information,
please contact the Data Protection Officer, ILM Financial Limited, 1 Woodside Terrace, Glasgow G3 7UY, United Kingdom or by telephone on 0141 332 1302.
As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavours to protect your Personal Information, we cannot guarantee the security of your Personal Information and the use of our Site (including the e-mail facilities) is at your own risk.